From Barriers to Breakthroughs: A Journey of Leadership within.

Payal Nanjiani

Payal Nanjiani

“Every barrier I faced became the foundation for transforming lives and shaping leaders worldwide.” Payal Nanjiani

Early Life & Foundations

Though my books have been honored with the Books of Excellence Award and The Times Group recognized me as one of the most influential leadership speakers and executive coaches, life was not always like this for a girl born in India who later built her adult life in America. Let me share a glimpse of my journey—and the transformation I had to create within myself—to get where I am today.

“How on earth did I get here?” is a question people have asked me many times. But for the first time, I asked it myself as I walked up to the stage, dressed in a blue shirt and black suit, to receive the prestigious Times Group Award for the Most Influential Executive Coach.

As the presenter read my bio, I heard him say I was the only woman of color from India to be recognized as a leadership author and coach in an industry in America dominated almost entirely by white men.

It was at that moment that I thought to myself—there were no authors or coaches in my family background. Then how did a woman of color like me, from a working-class family, manage to compete and make a name for herself in a predominantly white, male-driven society?

If you had met me in 1996, right after I completed my undergraduate degree in economics, my life would have looked completely different.

I grew up in a loving family where education was the highest priority. After finishing my undergrad, I went to business school—not out of passion, but because of societal belief that an MBA sets you up for life. That decision led me into the corporate world of America.

I was raised in a generation where girls were taught the art of taking care—of themselves, their homes, and their families. My mother constantly reminded me to be mindful of what I wore, how I walked and talked, and how I managed the household. Education and career were important, but they weren’t viewed as central to a woman’s life.

By 2001, I was an ordinary girl doing a nine-to-five job, working hard, and living what many call the “American dream.” In the evenings, I would meet friends over dinner or drinks. On weekends, I would relax, rent a few DVDs from Blockbuster (yes, it existed then), or snuggle tight in bed for long hours.

But deep inside, I had no idea what I wanted from my career or my personal life. I had a job, but no clear direction, no sense of purpose, and very little self-worth. Growth, leadership, achieving something significant—none of that was part of my vision. I felt lost.

It was during these confusing years that my father planted a seed of belief in me. He told me I could become anything I wanted, that life held many possibilities.

It was the first time someone close to me had said something like that. In America, self-help gurus and motivational tapes constantly preach belief in oneself. But when words like these come from someone in your inner circle, they don’t just touch your mind—they enter your soul.

That moment made me hungry to make something of myself, though truthfully, I was also terrified that I would amount to nothing. I wanted to leave my mark on the world. I wanted to create history—not just become a part of it.

 

Why Most People Struggle—and How I Found My Answer

I never knew I would become a leadership speaker, an author, or, for that matter, an entrepreneur. I had a very successful start to my career in India before moving to the United States of America—and that’s when life truly changed for me.

When I relocated to the United States in the summer of 2000, friends and family constantly reminded me that I was stepping into the land of opportunities, where people achieved extraordinary success.

In the beginning, things were great. I lived the so-called American Dream and was excited to advance in my career. But deep inside, there was a sense of unfulfillment because of the reality I observed around me. Despite the abundance of information and resources, and despite being in a land of opportunities, most people still struggled at work. There existed a huge gap between the “successful few” and the “unsuccessful many.” That gap made me uneasy.

So, I began turning to books and the internet to understand what it truly takes to reach the top. And what I found was confusing. On one hand, the business world teaches us that not everyone can succeed. On the other, the same business world trains us to maximize our potential and insists that we all can succeed and reach the top. Aren’t those conflicting messages?

Add to this the overwhelming amount of information on what it supposedly takes to succeed, and the confusion only deepens.

The question that kept troubling me was this: if everyone knows what it takes to be successful, and if all of us in the corporate world are “well-trained,” then why are so many people still struggling to achieve their own definition of success?

Why do so many people retire with a sense of unfulfillment? Why do so many dreams fade away? Why is it that only a few manage to make it to the top? Why?

To answer these questions, I left the comfort of my well-settled corporate life in America and immersed myself in research to uncover the root of this gap. My curiosity and exploration became the springboard for what is now known as the Success Within Coaching methodology.

Fast forward to today—my work has transformed the results of numerous organizations and touched millions of people across the globe. It has become my life’s purpose to help individuals and organizations develop a leadership mindset and succeed at their work. To this day, I feel blessed that my workshops, keynotes, and books continue to help people awaken the leader within themselves.

Looking back, I can say with certainty: uneasiness is a gift. It changed the trajectory of my life and brought me immense fulfillment.

 

When Saying Yes Shapes Your Career

I think all the experiences I’ve had—both good and bad—were needed to get me to where I am. In life and business, you must learn to connect the dots. For instance, when I look back, I realize it all started with that first job in marketing, which did not fit into my plan. Many people said it was career suicide—that I would never be able to come back to HR if I started off in marketing. Many rejected the job, but I accepted it.

It was from there that my work got noticed by the management, and in time, I was promoted to become the Head of the Pan-India HR Department.

And then, at every step, I accepted what others rejected. When people rejected speaking offers, I accepted them. When people rejected doing extra work outside of their job description, I accepted it. This helped me build myself, and today I am selective about what I choose to give my energy to. Early on in your career and business, you must be willing to jump in, take that job, and find your way through.

 

How I Turned Barriers into Opportunities

The biggest challenge for me was getting corporate America to believe in my leadership content. You see, in America, people from India are often seen as hardworking, head-down individuals with an MBA or IT degree. So, when I first started in the field of leadership speaking, coaching, and book writing, I wasn’t aware of any women of Indian descent in America doing exactly what I wanted to do. It was, and still is, a predominantly white male-dominated field. There were no role models or guidance I could turn to at that time. Eventually, I became known as the only woman of Indian descent to be a leadership speaker and author in the USA. In America, you are recognized not by your gender or color, but by the value you bring.

From this experience, I learned that challenges do not come based on your gender. Challenges are for anyone who dreams big, and your responsibility is to stay aligned with your higher purpose. When you make decisions with your higher goal in mind, there is no confusion—the Universe itself will guide your next step.

What kept me going despite the challenges was the book Tough Times Never Last but Tough People Do, gifted to me by my father when I completed my undergrad. The book teaches how to build a positive self-image, no matter the problem, and shows how we often stand in our own way of success. It helped me overcome inner challenges, navigate obstacles, and define who I am, allowing me to stay resilient during difficult times.

 

Balancing Inner Self with Leadership

Growing up, my father always taught me a golden mantra: people are all made from the same five elements—Earth, Water, Fire, Air, and Aether.

This means that all people have emotions, feelings, challenges, and happiness; it is only the environment in which they live that shapes them differently. I look at people as human beings, not as human doings. This perspective helps me remove cultural barriers while supporting them with their career challenges.

Additionally, as an executive coach, I make it a point to understand the culture from which my client comes. I believe that people are fundamentally the same, no matter the continent. My leadership philosophy is grounded in the principle of Success Is Within, which aims to transform both thinking and behaviors.

In fact, all of my books are self-help leadership guides designed to help readers balance their leadership traits with their inner selves.


Shaping India’s Future Through Leadership

For 21 years, I have been helping corporate America and the Western world develop world-class leaders. Every time I traveled to India, I noticed one major challenge: companies in India still follow the concept of “trained leaders,” where leadership is tied to position titles and there is a strong focus on skill sets. India is widely recognized for producing MBAs and engineers, but not enough leaders.

I align my vision with India’s Prime Minister Narendra Modi’s mission of building a developed nation and promoting Make in India. That is the purpose behind my work in India.

A significant portion of a nation’s economic growth comes from its organizations and people. India has an abundance of talent and a large, capable workforce. When this workforce develops world-class leadership skills, it directly drives organizational growth, which in turn contributes substantially to the country’s economic development.

My sincere advice to aspiring leaders is to be unique, bring out the best in yourself, and use your abilities and talents to help India become a nation with a strong leadership spirit.